Terms and Conditions

Last Updated: May 31, 2018.
If an End User is using the Managed Service then it is contracting with [Strategic Solution Architects Proprietary Limited (Registration No. 1991 / 002268 / 07)] or its subsidiaries, holding company or holding company’s subsidiaries (the “Managed Service Provider”). The Managed Service Provider provides managed services, in the form of software and/or support and/or other services (collectively, the “Managed Services”) to End Users, which Managed Services are more fully described at www.ssa.co.za and any other websites through which the Managed Service Provider makes the Managed Services available. By accepting the Managed Service Providers quote, proposal or order form for Managed Services, or by engaging with the Managed Service Provider for delivery of the Managed Services based on the quote, proposal or order form, the End User agrees to comply with and be legally bound by the terms and conditions of the Managed Service Agreement. The terms and conditions contained in the Managed Service Agreement govern the End User’s use of the Managed Service and constitutes a binding legal agreement between the End User and the Managed Service Provider. If the End User does not agree to the terms and conditions contained in the Managed Service Agreement then the End User is not entitled to use the Managed Service.

Download a full copy of the Insight for SAP Sybase Managed Service Agreement here and for the trial version here
Download a full copy of the DAIRE Managed Service Agreement here
Download a full copy of the DIAG Managed Service Agreement here
Download a full copy of the Insight for Informix Managed Service Agreement here
Download a full copy of the Insight for DB2 Managed Service Agreement here
Download a full copy of the Delphix End User License Agreement for Government use here
Download a full copy of the Delphix End User License Agreement for commercial use here
Download a full copy of the Informatica License and Services Agreement here
To download a full copy of the Kinetica Managed Service Agreement click here
Download a full copy of the Agreement regulating delivery of your services here
Click here for Use Rights for Insight for SAP Sybase
Click here to download a copy of the Trial License